Under the VCPA, the Attorney General, attorneys for the commonwealth, and attorneys for any county, city, or town in Virginia may seek investigative orders, injunctions, civil penalties, costs, and restitution. Governmental authorities enforcing the VCPA are required to give the defendant advance written notice when seeking injunctive relief.
Updated 11 April Brazil has one of the most complete Consumer Defense system of the world, counting with the support of several institutions and regulations. Know more about how national laws protect the consumers and what to do in case you feel damaged Consumer Rights in Brazil only acquired visibility after the Constitution ofresponsible for reestablishing democracy in the country after a long dictatorship.
Also, the Code came to discipline the relations and responsibilities between providers and consumers, establishing standards of conduct, terms and penalties. Life and Health protection: Before selling, providers must warn their consumers about the possible risks a determined product or service can offer.
Consumers have the right to be given proper orientation about the adequate use of products and services. Consumers have the right to choose the products and services that better fill their needs. Every product must bring clear information about its amount, weight, composition, price, possible risks and how to use it.
Consumers also have the right to know every detail about their purchased services. Protection against misleading or abusive advertisement: Consumers have the right to demand for everything that was promised in the adds.
If what was announced was not complied, then consumers have the right to cancel the purchase and have their money back. Misleading or abusive advertisements are considered a crime according to the Code art. The Code protects consumers in case of non fulfillment of contract terms or when the terms are damaging to them.
In this case, the judge can cancel or modify the clauses. When damaged, consumers have the right to be indemnified by whom sold the product or provided the service, including moral damage. The consumer whose rights were violated can appeal to court and ask the judge to force the provider to respect his rights.
Facilitation of rights defense: An example is the inversion of the burden of the proof. That means that it will be the provider the one obliged to bring proof that he is innocent, not the consumer will have to prove that the provider is guilty.
Quality of Public Services: There are rules present in the Code that assure the quality in public services, as well as a good customer service by public institutions or concessionary companies of those services.
All Brazilian state capitals have at least one Procon office. Procon is responsible to guide consumers in their complaints, give information about theirs rights and verify the consumption relations. Although it is a state institution, the municipal governments can establish a Procon under their command.
Procon deals with issues in the areas listed above:hello, we're innocent and we're here to make it easy for people to do themselves some good (whilst making it taste nice too).
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Brazil has one of the most complete Consumer Defense system of the world, counting with the support of several institutions and regulations.
Know more about how national laws protect the consumers and what to do in case you feel damaged. Innocent Drinks is a company that makes smoothies and juice sold in supermarkets, coffee shops and various other outlets. The company sells more than two million smoothies per week.
Innocent is over 90% owned by The Coca-Cola Company.